Hp Officejet 100 Mobile User Manual

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Light description/Light pattern

HP Officejet 100 Mobile Printers (L411a and L411b) - User Replaceable Parts and Supplies in the U.S. Introduction This document provides information on parts and supplies available for replacement.

Explanation and recommended action

Power light blinks, Resume light blinks.

Media jam or carriage stall.
Clear the jammed paper. For more
information, see Paper Jam. After clearing
the jam, press

(Resume button) to

continue the print job.
If no paper jam exists, press

(Resume

button). If this does not work, try turning the
printer off and then on again, and resend the
print job.

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Power light is off, Resume light blinks.

An unsupported USB device is connected to
the printer.
Remove the USB device. For more
information on supported devices, see
Memory device specifications.

Power light is off, Resume light is on.

Hp Officejet 100 Mobile User Manual

An unsupported hub is connected to the
printer.
Remove the hub. For more information on
supported devices, see Memory device
specifications.

Power light blinks, Resume light blinks. After
pressing and holding the (Cancel button) for
three seconds, the left and right ink cartridge
lights are on or blinking.

Service station stall. This can be caused by
several conditions, including:

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Cartridge latches unsecured (left and
right cartridge lights on).

Paper jams.

Printer

Make sure all cartridge latches are secured
and no paper is jammed in the printer.

If no paper jam exists, press

(Resume Windows 10 cumulative update manual download.

button). If this does not work, try turning the
printer off and then on again, and resend the
print job.

Power light blinks, Resume light blinks. After
pressing and holding the (Cancel button) for

Ink service module is almost full.
The replaceable ink service module holds
waste ink from the black ink cartridge. When
the ink service module is almost full, contact
HP support to obtain a new module. For
more information, see HP support.
If you have a new ink service module, install
it immediately by following the instructions
that came with the module.
For more information, see Replace the ink
service module.

Officejet

(continued)

Control panel lights reference

67

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Cartridge Problem

The ink cartridge identified in the message is missing, damaged, inserted into the wrong slot in the
printer, or not making full electrical contact with the printer.
To solve this problem, try the following solutions. Solutions are listed in order, with the most likely
solution first. If the first solution does not solve the problem, continue trying the remaining
solutions until the issue is resolved.

Solution 1: Make sure the ink cartridges are installed correctly

Hp Officejet 100 Mobile Printer Manual Portugues

1. Make sure the printer is turned on.

CAUTION: If the printer is turned off when you open the front access door to access the
ink cartridges, the printer cannot release the cartridges for changing. You might damage
the printer if the ink cartridges are not docked safely when you try to remove them.

2. Open the front access door.

The print carriage moves to the far right side of the printer.

3. Wait until the print carriage is idle and silent, and then lift up the ink cartridge latch to release

the ink cartridge.

Appendix F

102

Errors (Windows)

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Hp Officejet 100 Mobile Printer Install

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