KONICA MINOLTA. Online Manuals. Get to know your bizhub device and study the user manual online. Simply choose your model and preferred language, then press 'Open Manual'!
47
T
roubleshooting
Troubleshooting
Troubles
Check items
Solutions
The document jams
frequently.
Are the rollers dirty?
Clean the rollers. For details, see chapter 3,
“Cleaning the scanning area” in “Cleaning” in
the Administrator’s Guide.
For other problems, review the following PDF manuals:
Troubles
References
Image quality is poor.
Chapter 4, “Error messages” and “Troubleshooting” in the
Administrator’s Guide
A message is displayed on the
display.
Cannot connect to the network.
A communication error has
occurred.
Chapter 8, “Error messages” and “Troubleshooting” in the
Scanner and Fax Guide
Cannot send or receive fax.
Cannot install the printer drivers.
Konica Minolta Bizhub 601 Manual
Chapter 6, “Troubleshooting” in the Printer Guide
Cannot print.
Cannot use Message Board.
Konica Minolta Bizhub 25 Manual
Chapter 6, “Troubleshooting” in the Message Board Guide
If you cannot solve the problem
If you have a problem with your machine that you cannot solve with the information
provided in these manuals, contact your local technical representative.
Konica Minolta Bizhub 25e
When you contact your local technical representative, make sure you have the following
information ready;
• Product name: bizhub 25e
• Serial number (located on the label affixed to the left side of the machine)
Konica Minolta Bizhub 25e User Manual Guide
• Details on the problem
• Steps you have taken to try to resolve the problem and the results of those efforts